Know what's happening in
every account. Automatically.
Account-level health scores based on actual product usage. Churn signals surface weeks before the cancellation email. No more asking engineering to pull data.
Churn is predictable. Most teams just can't see it.
By the time traditional signals fire, the decision has already been made.
Blind spots
Your main signals are email responses, renewal dates, and what someone mentioned in a call. Meanwhile, an account's usage dropped 60% over three weeks — and nobody noticed.
The engineering bottleneck
"Can you check if Acme is still using the reporting feature?" You ask engineering. They get to it in three days. By then the QBR already happened.
Manual health scores
You maintain a health score spreadsheet based on gut feeling and NPS. It works until it doesn't — and the account that seemed fine last month just sent a cancellation.
Product intelligence for every account
Health scores, risk signals, and expansion opportunities — from real usage data.
Account health at a glance
Every account gets a health score based on actual product usage — activity trends, feature adoption, activation progress. See who's thriving and who's slipping, without maintaining a spreadsheet.
Catch churn signals early
Fewer active users, shrinking feature usage, shorter sessions, growing gaps between visits — these signals show up weeks before cancellation. Lunar Dinos surfaces them so you can act while there's still time.
Track activation per account
See where each account is in their activation journey — from signup through setup to full adoption. Identify accounts that got stuck early and offer the right help at the right time.
Spot expansion opportunities
See which accounts are using features above their plan, nearing seat limits, or outperforming peers. Expansion signals surface proactively — so you can upsell at the right moment.
What you can ask Lunar Dinos
The questions you ask every week — answered in seconds.
Account health
- "Which accounts had the biggest drop in activity this week?"
- "Is Acme still using the reporting feature?"
- "Show me accounts that haven't logged in for 2 weeks"
- "Which accounts went from daily usage to weekly?"
Expansion & retention
- "Which accounts on the starter plan are using enterprise features?"
- "What does Acme's usage look like compared to 3 months ago?"
- "Which accounts have added the most new users recently?"
- "What features does our healthiest account use the most?"
Stay ahead of churn. Spot growth.
Account-level intelligence from real product usage. No events to configure, no dashboards to maintain.
Or book a demo call to see it live.
Read more: 5 Churn Signals Hiding in Your Product Data